Twilio VoIP Billing is a WordPress plugin for prepaid counseling calls: users buy minutes or plans, book appointments, and connect via Twilio. This BetterDocs knowledge base is the master documentation for operators, developers, and end users.
What the plugin does #
- Minutes wallet: Purchase packs, track balance, start instant calls.
- Commercial plans: One-time or subscription tiers with entitlements.
- Appointments: Slot booking, prepaid payment, cron-initiated calls, reminders.
- Counselors: CPT profiles, per-counselor calendars and dial numbers.
- Payments: PayPal and Stripe with gateway picker, refunds, and webhooks.
Where to start #
- Operators: Quickstart: Setup to First Call
- Frontend builders: Frontend Shortcodes Reference
- Developers: Architecture Overview and Developer Hooks
Plugin version documented: 2.2.0+ (payment combo, PayPal/Stripe subscriptions, partial refunds). Article ID 68 preserved from the BetterDocs export template.
